To find the correct parts for your bow thruster, you'll need to identify your thruster's model and serial number. This information is typically found on a label on the motor housing or in your owner's manual. Once you have this information, you can use our website's search function or contact our customer service team for assistance.

We offer worldwide shipping on all orders. Standard shipping within the United States typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination. Expedited shipping options are available at checkout. All orders over $250 qualify for free standard shipping within the continental United States.

While we don't directly provide installation services, we have a network of certified marine technicians across the country that we can recommend. Please contact our customer service team with your location, and we'll be happy to refer you to a qualified installer in your area.

All genuine Vetus parts come with the manufacturer's warranty, which is typically 3 years for new bow thrusters and 1 year for replacement parts. This warranty covers defects in materials and workmanship under normal use. Please note that improper installation or use may void the warranty. For specific warranty information on your purchase, please refer to the documentation included with your product or contact our support team.

Yes, we ship to most international destinations. International shipping times vary depending on the destination country, customs processing, and the shipping method selected. Additional customs fees, taxes, or duties may apply and are the responsibility of the recipient. Please contact us before placing an international order if you have any questions about shipping to your location.